At Pamtech Autoparts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pamtechautoparts.com (the "Website"), make purchases, or interact with our services. By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Website, and information from third parties. Below is a detailed breakdown of the types of information we collect:

a. Personal Information

Personal information is data that can be used to identify you. We may collect the following personal information when you interact with our Website:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other details provided when you create an account.
• Payment Information: Credit/debit card details, billing address, or other payment method information (processed securely via our trusted payment processors).
• Order Information: Details about the products you purchase, including order history, shipping address, and delivery preferences.
• Communication Information: Information you provide when contacting us, such as through customer support inquiries, feedback forms, or surveys.

b. Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Browsing Information: IP address, browser type, device type, operating system, and referring URLs.
• Usage Data: Pages visited, products viewed, time spent on the Website, and clickstream data.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your browsing experience and analyze Website performance.

c. Information from Third Parties

We may receive information about you from third parties, such as:

• Analytics Providers: Data about your interactions with our Website (e.g., Google Analytics).
• Advertising Partners: Information about your interests and preferences to deliver targeted advertisements.
• Social Media Platforms: Information you share publicly or through linked accounts when you interact with our Website via social media.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to ensure a personalized and secure experience. Specific uses include:

• Processing Transactions: To process your orders, payments, and deliveries.
• Account Management: To create and manage your account, including authentication and security.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Marketing and Promotions: To send you promotional emails, newsletters, or special offers (you may opt out at any time).
• Website Improvement: To analyze usage patterns and enhance the functionality and design of our Website.
• Personalization: To tailor content, recommendations, and advertisements based on your preferences.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
• Fraud Prevention: To detect and prevent fraudulent activities or unauthorized access.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers (e.g., payment processors, shipping companies, or cloud hosting services) to perform functions on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Transfers: If Pamtech Autoparts is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our customers or others.
• Aggregated Data: We may share anonymized or aggregated data that cannot identify you for purposes such as market research or analytics.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences and track your activity.

• Essential Cookies: Necessary for the Website to function properly (e.g., maintaining your shopping cart or login session).
• Analytics Cookies: Help us understand how users interact with our Website to improve performance.
• Marketing Cookies: Used to deliver personalized advertisements based on your interests.

You can manage your cookie preferences through your browser settings or by opting out of non-essential cookies via our cookie consent tool. Note that disabling certain cookies may affect the functionality of the Website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption of sensitive data (e.g., payment information) using SSL/TLS technology.
• Secure storage of data with access restricted to authorized personnel.
• Regular security assessments and updates to our systems.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Choices and Rights

You have certain rights and choices regarding your personal information, depending on your jurisdiction:

• Access and Update: You can access and update your account information by logging into your account or contacting us.
• Opt-Out of Marketing: You can unsubscribe from okol marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
• Cookies: You can manage cookie preferences through your browser or our cookie consent tool.
• Data Requests: Depending on applicable laws, you may have the right to:
  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Object to or restrict certain types of processing.
  • Request data portability.

To exercise these rights, please contact us at info@pamtechautoland.com. We will respond to your request within the timeframe required by applicable law.

7. Third-Party Links

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

If you are accessing our Website from outside [Your Country], your information may be transferred to and processed in [Your Country]. We ensure that such transfers comply with applicable data protection laws, including the use of appropriate safeguards.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

• Account information is retained as long as your account is active.
• Order information is retained for a period necessary to comply with tax and accounting obligations.
• Anonymized data may be retained indefinitely for analytics purposes.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 16, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website and updating the "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.

12. Contact Us